Privacy Policy — Texas Heat Chutneys

Who we are

Texas Heat Chutneys, LLC ("we", "us") is a small, family-operated food business in Texas. This policy explains what information we collect when you visit texasheatchutneys.com or place an order, how we use it, and the choices you have.

Information we collect

Order and contact details — your name, email address, phone number, and shipping address when you place an order or submit a custom order request.
Order contents — the products, quantities, spice preferences, and any instructions you provide.
Payment information — handled entirely by Square. See "Payments" below.
Basic technical data — standard web server logs kept by our hosting provider, such as IP address and browser type.

Payments — we never see or store your card

Card payments are processed by Square. Your card number, expiration date, and security code are entered into Square's secure fields and sent directly to Square. We never receive, see, or store your full card details on our website or servers.

Square processes your payment under its own privacy policy, available at squareup.com/legal/privacy.

How we use your information

To prepare, fulfill, ship, or arrange local pickup of your order.
To contact you about your order, a custom request, or a delivery or pickup issue.
To respond to questions, catering inquiries, and event requests.
To send occasional updates about new flavors, batches, or events — only if you signed up, and you can opt out any time.
To keep basic business records as required by law.

We do not sell your information

We do not sell, rent, or trade your personal information. We share it only with the service providers needed to run the business — for example Square (payments), our website host, and shipping carriers — and only to the extent needed to complete your order, or when required by law.

Cookies and local storage

Our site uses your browser's local storage to remember the items in your shopping cart between pages. This stays on your device and is not used for advertising or cross-site tracking. Clearing your browser data will empty your cart.

Data retention and security

We keep order records for as long as needed to fulfill orders, handle any follow-up, and meet tax and record-keeping obligations. We take reasonable steps to protect the information we hold, though no method of transmission or storage online is completely secure.

Your choices

You may ask us to access, correct, or delete the personal information we hold about you, and you can unsubscribe from our email updates at any time. Email texasheatchutneys@gmail.com and we will help.

Children

Our site and products are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy as our business changes. The "last updated" date above will always reflect the current version.

Contact us

Questions about this policy or your information? Email texasheatchutneys@gmail.com.

This policy is provided for general informational purposes and is not legal advice. Please have it reviewed by a qualified attorney to confirm it meets the requirements that apply to your business.